Shipping policy
March 8, 2024
Thank you for shopping with Self-mastery mart. We want to ensure your experience is seamless and satisfactory. Please take a moment to review our Shipping and Return Policy.
Shipping Information:
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Processing Time:
- Orders are processed and shipped within 7-12 business days of payment confirmation, excluding weekends and holidays.
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Shipping Methods:
- We offer standard and Turbo shipping options.
- Shipping costs and estimated delivery times are calculated at checkout.
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International Shipping:
- We currently offer international shipping to select countries. International shipping fees and delivery times vary.
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Return Policy:
- You have 15 days from the date of delivery to initiate a return.
- To be eligible for a return, items must be in the same condition as received, with original packaging.
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Return Approval:
- Returns must be sent to the provided return address within 15 days of approval.
- Once the return is received and inspected, you will be notified of the approval or rejection of your refund.
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Refund Process:
- If approved, your refund will be processed within 7 business days.
- Refunds will be issued to the original payment method.
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Replacement Policy:
- Damaged or defective items are eligible for replacement at no extra cost.
- Contact our customer support with images of the damaged or defective item to initiate the replacement process.
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Cryptocurrency Payments:
- Starting May 1, 2024, we accept payments in select cryptocurrencies.
- Cryptocurrency payments are processed securely through our approved payment gateway.
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Weekly Trending Products:
- Enjoy a 50% discount on selected weekly trending products.
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E-Learning Program and High-Ticket Products:
- Orders for E-learning programs and on-demand high-ticket products are processed with priority.
- For inquiries related to these products, contact our dedicated support team.
Contact Information:
- For any questions or concerns, please contact our Customer support Self-mastery support.com].
Note: This policy is subject to change, and any updates will be communicated on our website. Please check back periodically for the latest information.